If the book that you receive is damaged, send us a photo or video of the same on our customer care WhatsApp number or email id. After proper examination by the team, we will pay maximum compensation up to 25% if damage is happened.
If you receive a wrong book different from the one you ordered, please let us know through our customer care. We will pick up the wrong book and ship you the correct book immediately after receiving the wrong one. If you are in a hurry to get the book before we complete the picking up and re-dispatch process, you can place a fresh order for the same book through this website. We will refund the money charged for the wrong book after receiving it. However, refund is applicable only if your fresh order exactly matches your previous order (in terms of book titles) for which the replacement process was initiated.
If you still have queries or doubts, please check out our FAQ section. We sincerely hope that you have a happy shopping experience with Gargi Book Store !
Contact us at [email protected] for questions related to refunds and returns.
